Services

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Whether you business will run off of one or one hundred devices, we can provide you with design, installation, set up and support.

I’ve worked for over 20 years providing customized service so you only pay for what you need and my team’s support is effortless for you.

When I first meet with a new client, I like to hear what your goals are and how you expect technology to work for you to that end. I’ll then offer you several networking suggestions and budgets to create that for you.

If you’ve come here because you’re experiencing a problem right now I can help you too. You can call us now and within minutes, one of our trained technicians will connect remotely to your device and fix the problem right away. You can also drop your equipment off at our shop, or call us to schedule an appointment at your location, so we can get you back in action.

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For a company with two or more computers, then a network is helpful.

1.       Share files and data

2.       Share printers, scanners, CD drives, etc.

3.       Centralized account management

4.       Centralized security management

5.       Share Internet Connection

6.       Share Calendar and Contacts

A network will allow people to access shared resources at a single location which is protected by battery backup, surge protection and data backup and/or redundancy.  This means you don’t have to manage multiple copies of a form or list or document.   Further, if you have more than one location, you may need to connect those offices with a virtual private network, or a cloud based storage service to facilitate sharing of resources between offices.  As the company grows beyond 8 or 9 computers, there may come a need for centralized management of accounts, passwords, policies and security which can be managed using a network operating system like Windows Server.

Installing and setting up a network is surprisingly inexpensive.  Most computers already have the equipment they need.  Give us a call and we would be happy to send you an estimate on the job!

If you would require any of these services call us at 808-324-TECH (8324).

Microsoft Systems and Software:
With nearly 20 years of experience supporting all versions of Windows including Windows 8, Windows 7, Windows Vista, XP and Windows Server, our expertise will have your Windows computer running at peak performance, usually without the drastic measure of wiping, reformatting or reinstalling Windows.

Virus Protection and Removal:
Our expert technicians are capable of removing most any virus or malware without wiping your computer. Further, we can help you prevent further infections with security software and guidelines for avoiding them.

Spyware & Malware:
Whether it’s viruses, root kits, Trojans, worms, key loggers, we can remove or eradicate any and all forms of malware and help prevent future infections.

Wireless Networking:
Whether you need wireless for a computer, a phone, a tablet, your printers, your home, office or any other location, we can design, install and support a wireless system to satisfy your wireless needs.

Server Support:
Network Server administration is a critical function for your business and one of our specialties. We can administer your centralized management, security, resource sharing, proxy servers, Virtual Private Networks (VPN’s) or any other Server function that you may need.

Data Backup:
Absolutely one of the most important functions of your system. Having a second copy of all of your critical data is paramount to preventing a catastrophic data loss. Whether you need a local backup system, or cloud-based for one computer, or a comprehensive, company-wide solution, we have the solution to give you peace of mind that your critical data is safe.

Data Recovery:
In the unlikely event that you should experience a loss of data, our state-of-the-art Data Recovery process can often prevent the need for expensive ‘last resort’ clean room Data Recovery.

Printer/Scanner Maintenance:
We can help you keep your printers running smoothly by troubleshooting, repairing and maintaining your printers, scanners, copiers, faxes and ‘all-in-one’ office machines.

Disaster Planning and Recovery:
It’s something most of us would rather not think about, but a disastrous loss can occur and we will help you plan for it and recovery from it, if it happens. Again, peace of mind is the daily benefit of proper planning.

Consultation:
Thinking of opening a new office? Buying a new computer, software or other computer peripheral? Want to install a network? Incorporate tablets or phones into your business? Need to find a better way of doing something that is taking too much time or resources? We can advise you how to make plans, implement them, and maintain just about any technology solution. Even if you have a technological need that we don’t provide, we know many service providers in tech-related industries and can help you find the services and solutions you need.

Staff Training:
Often overlooked, we can significantly increase your staff’s productivity with training on software like Word, Excel, Outlook, QuickBooks, internet browsing, or just about any computing activity. We have done the same types of things in our business that you do in yours and our acumen for technology can help you do your work faster and easier.

Virtual Private Networking:
Do you have two offices? Maybe a shop or store and a home office? Do you need to access data files, printers or other resources at the other offices? A Virtual Private Network is an excellent way to network your offices, making them feel as if they’re in the next room.

Video Conference Setup:
Do you need to have video meetings or conferences? Interviews or any other kind of face-to-face interaction with people far away? No problem, we can design, install and maintain a system that meets your needs and budget.

Data Migration/copy/Move/Scrub:
When you get a new computer or change to a different one, you will want to migrate you data to the new computer, and probably scrub it clean from the old one before you dispose of it, sell it, or give it away. We can help with every stage of that.

Difficult Problem-Solving or Troubleshooting:
There’s no substitute for experience. Our 20 years of experience in the computer and technology industries has allowed us to see and solve many difficult or extraordinary problems. If you have a difficult technology challenge, let us help you find a solution. Put our experience to work for you!